Shipping and Delivery
Find out more about everything you need to know about delivery and managing your order. On this page you'll find information about the shipment of your 118CARS.COM order.
Our standard order processing time is one business days for all items that are in stock. Most orders that clear payment authorization and are placed before 1:00pm Central European Time will be processed the same day.
Shipping Methods & Costs
118CARS.COM is able to ship modelcars throughout the Europe and many countries across the world. Depending on your delivery location, different shipping methods will be available. Each ship method has its own regulations and shipping rates. The cost for shipping is calculated and displayed on the Checkout page before you complete your order. Please contact us, if your county is not available in or list with countrys. Please keep in mind that for international orders, you are shipping at your own risk. 118CARS can not be held responsible for items that have been damaged through the postal process and claims should be forwaded to the Postal Company that were providing the service.
Taxes and Duties
All applicable custom fees, taxes and duties are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package. It is at the sole discretion of custom agents to release your package. Note, in rare occasions custom agents may delay delivery of some packages.
Track your package
Once an order has shipped out, we will send you a Shipping Confirmation Email that includes your Tracking Number. To check the status of your package, please click on the link and it will redirect you to UPS, DHL or other shipping vendor's website. This function allows you to track your package using the tracking code provided in the email.
All the sales on our website are final. We don't accept any returns.
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